In the majority of companies, IT support has to be improved.improved. Users make requests through multiple channels, they do not know when or if they will receive an answer. Some people have their problems solved sooner than others because of their position in the company....
BigPicture is a portfolio, product and project management application for Jira that belongs to the Atlassian add-on marketplace. This tool offers convenient workspaces for managing projects and project portfolios while offering a good data visualisation. In this article, we analyse the functionalities offered by BigPicture within...
A solution based on Jira Work Managament for efficient work management for business teams, i.e. non-IT teams: Operations, Human Resources, Design, Marketing, Sales or Finance. Increasing complexity in project management In recent years, advanced task management has ceased to be the exclusive preserve of IT teams. Other...
In our experience, the main problems and obstacles that organisations face when they try to scale agility beyond the team level can be summarised as follows: Insufficient management support and leadership to drive transformation in the organisation. Focusing primarily on agile practices, neglecting the mindset...
Atlassian Team 22 started with the cry of "People!", and with it the first Partner Connect talk of this Team'22, exclusive sessions for partners prior to the official start of this highly anticipated face-to-face event. This session discussed some of the new developments since the previous...
Mariano Galán Martín | David Osteso JIRA Work Management, the new flexible and user-friendly way for business teams to harness the power of Jira Business teams have a powerful new working tool with functionality adapted to new styles of collaboration. Jira Work Management allows teams...
What is Halp? Halp is a lightweight Service Desk client for the Teams and Slack chat-ops applications acquired by Atlassian in 2020. This means that through Halp we will be able to manage support requests created from Teams or Slack messages and resolve, edit and generally...
You may have heard of or even know Atlassian's most famous solutions like Jira, Confluence or Trello, but these aren't the only Atlassian tools. Atlassian has a full suite of collaboration tools to cover project planning and tracking, support and remediation, and software development. It...