Santander Globaltech
ARCHITECTURE & DEVELOPMENT
Accompanying the bank in its digital transformation with new technologies
Part of Santander's global Technology and Operations team, he leads Santander's digital transformation with a team of more than 2,000 professionals in 7 countries (Spain, Portugal, UK, US, Mexico, Chile and Brazil) and develops and implements financial solutions across a wide range of technologies, driving Santander's digital transformation.
OBJECTIVES
Santander Global Tech, the driving force behind the bank’s digital transformation, is convinced of the value that new technologies bring to the business and, above all, to users, people and communities. In this context, it is promoting several projects, including Robotic Process Automation (RPA), SAGA models, APIfication solutions to monetise assets and serverless architectures.
RESULTS
- Maximising the benefits of process automation in the business environment
- Integrity in distributed transactions over microservices
- Monetisation of APIs through API-ified microservices, creating a marketplace of APIs to offer services externally or internally and charge Santander’s businesses for use.
- Overall cost savings due to the development of the API service offered in one go, available on the platform through which the APIs are shared.
- Cost savings also thanks to the new Cloud approach
THE SOLUTION
- RPA consultancy and preparation of the Santander Group RPA strategy document
- Analysis of different tooling alternatives for SAGA models
- Comparison between WSO2 and Azure API Management solutions to respond to a new cloud-based approach.
- Support in contextualising the technical reference architecture for those projects applying serverless technology: which framework to use, how to develop ALM, best practices, etc.
- Next step: designing a Contact Center architecture based on Amazon Connect
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